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Frequently Asked Questions

How does TheCashPath work?

TheCashPath connects to your bank account securely via Teller (bank-level encryption), analyzes your income and expenses, and provides real-time guidance on whether you can afford purchases. Our AI-powered system considers your upcoming bills, recurring expenses, financial goals, and household spending to give you an instant traffic light signal (green, yellow, or red) before you buy.

Is my financial data secure?

Yes! We take security seriously. All data is encrypted using bank-level AES-256 encryption, both in transit and at rest. We never store your banking credentials – connections are made securely through Teller, which is trusted by thousands of financial institutions. We're compliant with GDPR, CCPA, and all major financial data protection regulations.

What is the Traffic Light System?

The Traffic Light System is our core feature that gives you instant visual guidance:

  • 🟢 Green: Safe to purchase – you have enough cash flow
  • 🟡 Yellow: Caution – purchase may impact other goals or upcoming bills
  • 🔴 Red: Risky – this purchase could cause overdrafts or missed bills

Can I use TheCashPath with my partner or family?

Absolutely! TheCashPath is designed for household coordination. You can share your account with a partner or family member, see each other's pending purchases, and make coordinated financial decisions together. This prevents the common "we both bought something expensive" problem that causes budget conflicts.

What is the AI Financial Coach?

Our AI Financial Coach is a 24/7 conversational assistant powered by advanced AI. You can ask questions like "Can I afford this?" or "When should I buy this?" and get personalized advice based on your real financial situation. Voice commands are supported for hands-free use.

How much does TheCashPath cost?

Pricing information will be available when the app launches. We're committed to making TheCashPath accessible to everyone who wants to make better financial decisions.

Which banks are supported?

Through our integration with Teller, TheCashPath supports major financial institutions in the United States, including all major banks like Chase, Bank of America, Wells Fargo, Capital One, and many others.

How do I delete my account?

You can delete your account anytime from the app settings under "Account" → "Delete Account". All your data will be permanently removed from our servers within 30 days. You'll receive a confirmation email once the deletion is complete.

Can I export my data?

Yes! You have the right to export all your data. Go to Settings → "Privacy & Data" → "Export My Data" and we'll send you a complete copy of all your information in CSV and JSON formats within 48 hours.

When will TheCashPath be available?

We're launching soon on both the Apple App Store and Google Play Store! Stay tuned to our website and social media for launch announcements. You can also email us at support@thecashpath.app to join our early access waitlist.

Still have questions?

We're here to help! Send us an email and we'll get back to you as soon as possible.

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